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LYNNEDOC6
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CARE PLAN EXPIRED WONT RENEW

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PAVILLION ALL IN ONE 27-a230na
Microsoft Windows 10 (64-bit)

care plan expired in july, didnt extend it due covid quarantine/isolation/health concerns. System says it wont offer a new care plan. How do i get an HP care plan now ?

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Dragon-Fur
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@LYNNEDOC6 

 

Welcome to the HP Community Forum.

 


@LYNNEDOC6 wrote:

care plan expired in july, didnt extend it due covid quarantine/isolation/health concerns. System says it wont offer a new care plan. How do i get an HP care plan now ?


 

Answer / Solution

Generally, when a Care Pack is no longer offered for a product, that's "it".

 

Extended Warranty of this type is available at the discretion of the Care Pack Warranty contract provider.

 

This is "normal behavior".

 

Double check the result with the Care Pack Support team in your region.  (Links below)

 

 

What if?

No Joy? 

Care Pack really not available for your machine?

Still want a purchased Warranty?

 

If you wish to do so, check on a subscription to "HP Smart Friend".

 

 

 

Care Pack - Optional Coverage Plans

Select Region (top right) > Enter your product number in the form to view available Warranty plans for your device

 

Regional Care Pack Sites

 

Reminder

  1. Always verify phone numbers in the HP website information.
  2. Not your region?  Scroll to the bottom of the page and click Flag > change to your region

 

And / Or

HP SMARTFRIEND SERVICES

 

 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to show appreciation for the help.

Answered? Click "Accept as Solution" to help others find a solution.

 

 

Dragon-Fur

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