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HP Recommended

Good morning,

 

I have Windows 7 on it now, and it runs just fine, but the specs say it can only take 2GB of memory. I didn't know if the Compaq Presario SR5030NX is capable of running Windows 8, and if that would allow it to use more memory, or if the memory is a hardware limitation.

 

Thank you,

Tania

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The following weblink will suggest whether HP has tested your system for Windows 8:
http://www8.hp.com/us/en/ad/windows-8/instructions.html 

If your system is not tested, HP will not release the drivers directly for your model through HP.com website.

 

The following weblink will suggest if your system is compatible with Windows 8:
http://windows.microsoft.com/en-US/windows-8/upgrade-to-windows-8

 

If your system is compatible with Windows 8, most of the drivers would be available through Windows 8. If you need any specific drivers, please follow these steps:
1. In the Run box type devmgmt.msc.
2. Unknown devices would be listed as such and marked out with a yellow question mark.
3. Select the unknown device or other device for which you need drivers and right click to access Properties.
4. In the Properties window click on Details tab and select Device Instance Id  or Hardware ID from the drop down.
5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.
6. Please provide this number so that we can suggest the appropriate driver.

 

According to the specifications of your system, the motherboard can only support 2GB maximum memory:

http://support.hp.com/us-en/document/c00910113

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***

View solution in original post

3 REPLIES 3
HP Recommended
You will have no hardware problems whatsoever running Windows 8 on a Windows 7 computer. Windows 8 is more memory efficient than Windows 7.

Hope this helps!
____________________
Please click "Kudos" if you found my answer helpful. Thanks!
Follow me on Twitter: @ThisIsMetro
HP Recommended

The following weblink will suggest whether HP has tested your system for Windows 8:
http://www8.hp.com/us/en/ad/windows-8/instructions.html 

If your system is not tested, HP will not release the drivers directly for your model through HP.com website.

 

The following weblink will suggest if your system is compatible with Windows 8:
http://windows.microsoft.com/en-US/windows-8/upgrade-to-windows-8

 

If your system is compatible with Windows 8, most of the drivers would be available through Windows 8. If you need any specific drivers, please follow these steps:
1. In the Run box type devmgmt.msc.
2. Unknown devices would be listed as such and marked out with a yellow question mark.
3. Select the unknown device or other device for which you need drivers and right click to access Properties.
4. In the Properties window click on Details tab and select Device Instance Id  or Hardware ID from the drop down.
5. An alphanumeric string like this PCI\VEN_1217&DEV_7130&SUBSYS_012F1025&REV_01\4&6B16D5B&0&33F0 is the identification marker for the device.
6. Please provide this number so that we can suggest the appropriate driver.

 

According to the specifications of your system, the motherboard can only support 2GB maximum memory:

http://support.hp.com/us-en/document/c00910113

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
HP Recommended

Yes you can I have the same model I actually increased the memory to 4 gb and it runs fantastic

Mine also said that it's 2 gb max and i have had no issues and I am actually running windows 10 Pro on mine and it runs great and no lag on videos online.

I would suggest putting windows 10 on yours and increase the memory to 4 gb

I used 2 sticks of DDR PC2-6400

my hp 1.jpgCapture 3.PNG

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