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Zanarkand_C
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Message 1 of 2
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Can't contact HP regarding warranty.

HP Recommended
Pavilion 590
Microsoft Windows 10 (64-bit)

Talk about hard to get in contact with HP if your warranty is expired...

 

I bought a desktop on 20DEC2019 I still have the receipt from Costco to prove this.

 

However when I check my warranty status with HP it says my warranty expired giving the dates;

 

started - January 22, 2019

ended - February 15, 2020

 

My PC is in need or repair and I can't get in contact with anyone from HP because the websites and virtual assistant thinks my warranty is expired.

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi @Zanarkand_C

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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