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XAPHSNYC
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Message 1 of 2
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Flag Post

Cannot log into computer

HP Recommended
Pavilion Desktop 550-016
Microsoft Windows 7 (64-bit)

I have forgotten my log in password and cannot log into my PC, any assistance?  I tried pressing F8 to go into safe mode but somehow it does not work.  Any assistance will be greatly appreciated. Thank you

 

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WAWood
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Message 2 of 2
Flag Post
HP Recommended

@XAPHSNYC 

Entering safe mode will not work around the need to enter a password.

 

I'm really sorry that we can not help you with this, but Community policy prohibits us from assisting you in any way with bypassing or resetting passwords.

For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

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