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HP Recommended
HP Pavilion HPE h8-1360t CTO Desktop PC
Microsoft Windows 10 (64-bit)

Hello, I'm attempting to use System Recovery but not having any luck.  I was able to enter System Recovery once by restarting my computer and pressing the F11 key at the appropriate time.  However, that same process no longer allows me into System Recovery.  Now when I press the F11 key during restart I see the screen shot attached and then approx 2 seconds later Windows loads normally.  Greatly appreciate any insight or alternate means for entering System Recovery so I can utilize recovery disks.  Thanks! IMG_20181128_092840.jpg

2 REPLIES 2
HP Recommended
HP Recommended

Thanks for the advice but it states the HP Cloud Recovery Tool only works with PCs purchased in 2018.  Mine was purchased before then.  Also, I've updated drivers/software available...no help there either.

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