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Locked

‎01-15-2024 08:35 AM

HP Recommended
Product: HP ENVY x360 - 15-dr0008ca

Please help. My HP laptop's charging indicator light turns white minutes after plugging it in; it does not get to 100%, not even 90%. If it is in 25%, it will show amber when I plug it in, and after a few minutes, it will turn white. I ran a fast diagnostics with the HP PC Hardware Diagnostics Windows app, and the result was: 

Logic state: Weak

Charge state: OK

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