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‎12-26-2023 04:09 PM

HP Recommended

We have moved and I'm setting my computer up, plugged it in and all it in, turned it on and all it does is beets with a black screen then a message appears then shuts off

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1 REPLY 1

‎12-26-2023 06:36 PM - edited ‎12-26-2023 06:39 PM

HP Recommended

Hi @Lahoma7 

 

Welcome to the HP Forum.

 

An "unsupported adapter" is a strange error which provides zero guidance on how to solve the problem. I also see a keyboard error in your image.

 

I would shut down the PC. Unplug everything including disconnecting the PC from AC power. Wait for five to ten minutes.

 

Reconnect everything to see if this helps.

 

Regards

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