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Mstoad
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Computer will not charge. I have taken battery off I have changed charging cords. I have unplugged

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Computer will not charge. I have taken battery off. I have tried a different charging cord  I have turned off 

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WAWood
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@Mstoad 

You mean alternatives to using a charging port?

 

Is this a laptop? Is this an All-in-One?

 

Asking because you posted this to the Desktops section and those models typically do NOT have charging ports but have cables that plug the power supply directly into the mains.

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Mstoad
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It is but could not find that option when posting for help 

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WAWood
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It generally helps if you provide the model number on your post -- which you did not.

 

So is it working but just not charging?

 

You said you tried a different cord, but if the battery is failing, it might not charge.

 

You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport

This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is much less than 100% of the Design Capacity, it is faulty and needs to be replaced.

 

 

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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