Computer won't turn, need to backup for warranty replacement... - HP Support Community

Diablode · ‎06-21-2022

My Pavilion Gaming Desktop does not turn on, though does turn on for a second when plugging power cable back in, so it seems power supply works. The power button itself is likely shorted and a motherboard replacement likely needed.

The problem however is I can't backup my data without turning on and as it is an M2 ssd, I can't just put it into another computer as I only otherwise have SATA available.

Is there SOMEWAY to turn on the computer despite a fried power button, maybe hitting a certain key during the second it seems to post when plugging in the power cable? Anyone have experience on whether HP will wipe the drive if the motherboard is replaced (SSD is not encrypted)?

Prométhée · ‎06-22-2022

hi

Hp recommends backing up data before repair
No matter what the failure, they can do a reset, and there may still be a risk
Get a case, special USB, for disk m2
it's the best thing to do

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Computer won't turn, need to backup for warranty replacement!

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