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Doc39520 Student
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DVD Drive not recognized

HP ENVY 750-055xt
Microsoft Windows 7 (64-bit)

My CD DVD drive is not being recognized

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Distinguished Professor
Distinguished Professor
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DVD Drive not recognized

Hi

 

Have you tried any troubleshooting?

 

Need more info.

 

The drive may have failed. Power or data connections to the drive may need to be checked.

 

Sometimes a simple reboot fixes this problem.

 

Boot to the BIOS to see if the drive is detected.

 

Tom

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Provost Provost
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DVD Drive not recognized

Hi, @Doc39520

 

If you haven't done any troubleshooting, go through the troubleshooting steps at the link below...

 

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or...

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