• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP EliteDesk 800 G6 Tower PC (8YR01AV)
Microsoft Windows 11

Bought an EliteDesk 800 G6 Tower last year with a HP ODD DVD Writer (L36406-001) - but after a Windows 11 21H2 update in early September, the DVD malfunctions i.e. does not show up in explorer and the installed driver (ATA hp HLDS DVD GUD1N)  does not work anymore

1 REPLY 1
HP Recommended

hi

check this

CD/DVD drive is not detected (Windows 10)

See if the CD/DVD drive displays in BIOS

If a window does not open when you insert a disc into the CD/DVD drive and the drive does not display in File Explorer, it might be a problem with the BIOS. The BIOS in your computer manages all communication between the hardware components and the operating system. If the operating system does not recognize the CD/DVD drive, check the BIOS and see if it is recognized there.

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.