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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
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- Desktop Operating Systems and Recovery
- Re: Desktop Drivers
Create an account on the HP Community to personalize your profile and ask a question
07-13-2018 03:37 PM
I'm here with the PC.
Wjat my friend is telling me is that it has been crashing more oftenly and it is even crashing in the crash screen.
A warning appeared telling us about a virus named Variant.Graftor or something like that. Could it be causing the crashes?
07-13-2018 05:57 PM
I'm really appreciated for you help in the last few days. I don't know if I should click the Accepted Solution or not 😕 do you want me to?
Have a great day.
07-13-2018 06:23 PM
Thank you for responding,
I think we can both agree at this point that there are other people within the HP Forums community or otherwise, who could benefit from our conversation and if you don't mind, clicking on accept as solution on this post it would be awesome.
That said, If you have any other concerns or queries, do not hesitate to ask as we'll be glad to help,
And have a good day ahead.
Stay blessed!
Jeet_Singh
I am an HP Employee
07-14-2018 04:26 PM
It looks like you were interacting with @Jeet_singh, but he is out for the day & I'll be glad to help you out,
I'm the Barachiel & I'm at your service.
Hurray!!! I'm delighted to hear that it's working!
Feel free to reach out to us again. Have a great day. 🙂
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉
Barachiel
I am an HP Employee
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