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HP Recommended
Hello.
I'm here with the PC.
Wjat my friend is telling me is that it has been crashing more oftenly and it is even crashing in the crash screen.
A warning appeared telling us about a virus named Variant.Graftor or something like that. Could it be causing the crashes?
HP Recommended
Thanks for the help, but the PC is probably defective and it's owner is going to exchange it with a new and good one.
I'm really appreciated for you help in the last few days. I don't know if I should click the Accepted Solution or not 😕 do you want me to?
Have a great day.
HP Recommended

@Catalôncio,

 

Thank you for responding,

 

I think we can both agree at this point that there are other people within the HP Forums community or otherwise, who could benefit from our conversation and if you don't mind, clicking on accept as solution on this post it would be awesome.

 

That said, If you have any other concerns or queries, do not hesitate to ask as we'll be glad to help,

And have a good day ahead.

Stay blessed!

Jeet_Singh
I am an HP Employee

HP Recommended
Done! 😉
Thank you for this last week!
If I have any problems, I'll let you know.
Have a great day!
HP Recommended

@Catalôncio,

 

It looks like you were interacting with @Jeet_singh, but he is out for the day & I'll be glad to help you out, 

I'm the Barachiel & I'm at your service.

 

Hurray!!! I'm delighted to hear that it's working!

 

Feel free to reach out to us again. Have a great day. 🙂

 

Feel free to post your query for any other assistance as well,

 

It's been a pleasure interacting with you and I hope you have a good day ahead. 

 

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

Barachiel
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.