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‎12-21-2019 06:44 PM

HP Recommended
Product: 690 series Pavilion
Operating System: Microsoft Windows 10 (64-bit)

I had left my 690 series Pavilion on last night after it when into sleep mode on it's own.  I came back eight hours later to discover that when I tried to power it back up, the computer came on, but the green light was out.  The computer sound like it was working (hard drive was working and the fans too), but both screens were "blank".  I tried turning it off, then on again, but got then same results.  I think if I could get a password screen to show on one of the displays I could enter the password and it would show the desktop.  I also noticed that when I hit the power switch, the computer would turn off, but the power switch light would blink. Why is this happening?

1 REPLY 1

‎12-21-2019 06:55 PM

HP Recommended

I phsically unplugged the computer, then plugged it back in and powered it back up again. And what do you know, it turn on normally. Wow! I hope this helps someone who encounters this issue.😨😥🤔😲😀😎

 

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