Create an account on the HP Community to personalize your profile and ask a question
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
10-18-2018 10:53 AM
Product: Hp 6000 pro sff
Purchased refurbished online, came with windows 10 preinstalled. Activated windows 10 with Microsoft. After using for one hour did not like and I am now past 30-day window to rollback. Box had Vista home basic OEMAct from HP.
Seller sending USB with Win 7 ( which is what I thought it had originally because under back up and restore it said go back to Windows 7, it did not say go back to Vista ).
Seller mentioned I would have to buy new license.
Did system reset thinking it would would go back to Vista as everything I read said “factory condition.” Still have Win 10 after reset.
I do understand Microsoft no longer supports Win 7. However I still would like to know if I can purchase a license and approximately what one costs.
Thanks very much.
Solved! Go to Solution.
1 ACCEPTED SOLUTION
6 REPLIES 6
10-18-2018 11:32 AM
I saw some on eBay, unopened with product key. Just need to be sure cd for 64-bit system, correct?
The plot thickens. I bought the refurb because old sff would not boot (4 short beeps and red flashing led). It was painfully slow and I’m not a tech genius so why went with refurb. The drive in the sff that won’t boot has Win 7 pro OA. Any way that could be utilized to replace the Win 10 on refurb?
10-18-2018 11:56 AM - edited 10-18-2018 11:57 AM
The 4 beeps, red flashing light normally means you have to replace the power supply.
The beep code troubleshooting steps you can find in the Troubleshooting Guide at the link below, Appendix A, starting on page 57.
Before you buy any OS...if you have a W7 drive from the non working 6000 Pro SFF, that should work in the refurbed 6000 Pro SFF.
So try that first.
Any reason you don't want W10?
I have the 8000 Elite, which is the slightly upscale model of the 6000 Pro and it runs W10 just fine.
You would want to add a graphics card that has better support for W10 than the onboard Intel graphics, such as the AMD Radeon HD 6540 low profile.
Replacement software...yes, you want W7 x64.
No W7 OS of any kind is available for purchase from Microsoft anymore.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community