Driver Verifier DMA Violation

[Courtney971]

My laptop repeatedly shows me the blue screen indicating that my device ran into a problem and needs to restart. It’s has a stop code of DRIVER VERIFIER DMA VIOLATION. This will restart my laptop multiple times a day even when on zoom calls. 

[Bill_To]

Greetings @Courtney971 

Welcome to the HP Forum.

This Windows stop code suggests a Windows kernel-mode driver or a graphics driver is performing illegal memory calls.

I can't verify trying the following troubleshooting tips will fix the problem. But checking the following stuff is a good place to start.

Check System Files:

Open an Admin command prompt as follows:

Open Search then enter "command prompt". Right-click on the search result.

Select "Run as Administrator".

Enter the following commands, one at a time. Wait for each command to complete before running the next command.

DISM.exe /Online /Cleanup-image /Restorehealth note: the PC must be connected to the network when using the DISM command.

Enter the next command to verify system files are okay.

sfc /scannow

Check your PC's hardware using HP Diagnostics as follows:

Start the PC. Repeatedly tap the "ESC" key.

Select "F2". Run extensive system and component tests to confirm: a drive problem, a memory problem, or other component problem.

Check for a recent graphics driver update for your PC. The currently installed graphics driver may be causing the problem.

Regards