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‎10-13-2021 04:04 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Hey I'm having troubles with my emails not loading or showing on my desktop email icon. If I log into my email via the internet browser everything is there. It's happening primarily in addition folders I have created so once the files are moved from the initial inbox to a designated folder they are not showing that I have moved them to the new folder. 

Category:
1 REPLY 1

‎10-13-2021 05:09 PM

HP Recommended

@Bkinsey13 

 

You have to include your email address to Mail app. By default, Mail app uses your Outlook account when you setup your machine for the first time to setup Windows.

 

For example: by default, Mail app shows my **bleep** account when I set my machine up from day 1. If I wish Mail app to have my **bleep** or my Yahoo mail I have to Add those accounts to my Mail app.

 

          mail app.png

 

Regards.

BH
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