Ethernet not working bc os doesn't belong to computer?

[jd24_]

This computer's hardrive got friend. Lost my os, I bought a new computer copied windows onto a USB and booted this computer up with it. Now I cannot get ethernet to work. Any ideas? Do I need to get a recovery disk for my original windows or can I do that online somehow to get the OS that actually belongs to the computer?

[Paul_Tikkanen]

Hi:

What is the full model number or product number of the PC with the ethernet issue?

Use this guide to find that information...please do not post the serial number...

https://support.hp.com/us-en/document/bph07555

[jd24_]

23-n010 - model

F3f00aa#aba - product

[Paul_Tikkanen]

Thanks.

What operating system are you running on it?

The specs state it came with W8.1 64 bit.

https://support.hp.com/us-en/document/c04328204

If you are not running W8.1 on it, the ethernet adapter probably needs the driver installed for it.

[jd24_]

I have windows 10 installed on it bc I copied it from my current computer. 

[Paul_Tikkanen]

Go to the device manager and click to expand the Network adapters device manager category.

You should be seeing a Realtek ethernet adapter listed there.

If you don't, then the onboard ethernet adapter is no good.

You can buy a USB to RJ-45 gigabit ethernet adapter as a workaround, rather than replacing the motherboard.

https://www.amazon.com/Network-Adapter-CableCreation-Ethernet-Supporting/dp/B013G4C8RE/ref=sr_1_1?dc...

[jd24_]

I used the ethernet after the windows 10 share at my house and it worked. However after I give it to him now it dont 

[Paul_Tikkanen]

As I wrote earlier...if you don't see a Realtek ethernet adapter showing up under the Network Adapters device manager category, then the adapter has died on you.

Windows 10 would have automatically installed a driver for the Realtek ethernet adapter and it should have been working.

[jd24_]

Yes the realtek family controller is there.