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‎05-05-2016 12:50 PM

HP Recommended
Product: Hp touchsmart 600
Operating System: Microsoft Windows 7 (64-bit)

Hello. I have this pc for a couple of years and it starts to get real slow on performance. My friends told me to format my  pc. If i finally format my pc, will the extra software the pc has be deleted as well, and if it will be deleted can i downloaded afterwards?

Thanks in advance. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-05-2016 02:37 PM

HP Recommended

If this PC came with Windows 7 from the factory, then there should be a Recovery Partition to restore the PC to "factory fresh" by using the Recovery manager or the Recovery disk set.  The "extra software" that was from the factory will be reinstalled but not any other software that was installed afterward.  It would be wise to save any valuable data beforehand.  Formatting will destroy all of the data and everything else, just to point out important information.

If you do not have the Recovery disk set and format, then you will need to reinstall the OS from an install disk for the Windows 7.


I'm not an HP employee.
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2 REPLIES 2

‎05-05-2016 02:37 PM

HP Recommended

If this PC came with Windows 7 from the factory, then there should be a Recovery Partition to restore the PC to "factory fresh" by using the Recovery manager or the Recovery disk set.  The "extra software" that was from the factory will be reinstalled but not any other software that was installed afterward.  It would be wise to save any valuable data beforehand.  Formatting will destroy all of the data and everything else, just to point out important information.

If you do not have the Recovery disk set and format, then you will need to reinstall the OS from an install disk for the Windows 7.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
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‎05-08-2016 06:42 AM

HP Recommended

Thank you very much!

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