cancel
Showing results for 
Search instead for 
Did you mean: 
Villager1-2_3
New member
1 0 0 0
Message 1 of 2
91
Flag Post
HP Recommended

HARD DISK LONG DST: FAILED FAILURE ID: QCU67T-6KC9RU-MFPWW1-61FJ03 PRODUCT ID: D3G73EA#BH5 Ha

Pavilion g6 notebook
Microsoft Windows 7 (32-bit)

HARD DISK LONG DST: FAILED

FAILURE ID: QCU67T-6KC9RU-MFPWW1-61FJ03 PRODUCT ID: D3G73EA#BH5 

Hard disk 1

How do I correct the above error, my laptop is not booting. 

1 REPLY 1
Level 20
Level 20
110,582 100,759 15,743 24,208
Message 2 of 2
70
Flag Post
HP Recommended

HARD DISK LONG DST: FAILED FAILURE ID: QCU67T-6KC9RU-MFPWW1-61FJ03 PRODUCT ID: D3G73EA#BH5 Ha

Hi:

 

The error code reported means that the hard drive needs to be replaced and the operating system reinstalled.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c03593041

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation