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NguyênDiệp
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HP 280 G4 Thermal Shutdown

HP Recommended
HP 280 G4 MT
Microsoft Windows 10 (64-bit)

My PC automatically shutdown after a few days. After shutdown, I power on and receive message code 090D "thermal shutdown". I restart again and can use it normally for next several days without restarting.

+ My PC is a new PC. I upgraded BIOS the first time I use it. Now BIOS version is F31, May 2019.

+ I install a temperature monitoring software, recording temperature every minute. After the PC power off, I read software log but temperature is always around 40-50 Celcius degree.

+ It is not fan problem because after shutdown I open computer case to check fan, fan is good.

+ I change thermal paste for CPU, but it cannot solve the problem.

+ I do not use heavy-loaded software like image or video processing, just MS Office.

 

Anyone help me to solve it ? Thanks all !

Bios log shows PC shutdown every  some days (latest is 06 Dec 2019). Error code is 090DBios log shows PC shutdown every some days (latest is 06 Dec 2019). Error code is 090DFan speed after a shutdownFan speed after a shutdownSystem informationSystem information

 

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