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NguyênDiệp
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HP 280 G4 Thermal Shutdown

‎12-05-2019 09:58 PM

Product: HP 280 G4 MT
Operating System: Microsoft Windows 10 (64-bit)

My PC automatically shutdown after a few days. After shutdown, I power on and receive message code 090D "thermal shutdown". I restart again and can use it normally for next several days without restarting.

+ My PC is a new PC. I upgraded BIOS the first time I use it. Now BIOS version is F31, May 2019.

+ I install a temperature monitoring software, recording temperature every minute. After the PC power off, I read software log but temperature is always around 40-50 Celcius degree.

+ It is not fan problem because after shutdown I open computer case to check fan, fan is good.

+ I change thermal paste for CPU, but it cannot solve the problem.

+ I do not use heavy-loaded software like image or video processing, just MS Office.

 

Anyone help me to solve it ? Thanks all !

z_Thermal log.jpgBios log shows PC shutdown every some days (latest is 06 Dec 2019). Error code is 090Dz_fan.jpgFan speed after a shutdownz_system_info.jpgSystem information

 

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