07-14-2019 09:13 PM
Good day, does not boot Windows home 10. The HP Manager recovery loader is corrupted. I used HP Cloud Recovery Tool. Ultility completed the work with error log files in the attachment the link https://dropmefiles.com/w5bwS. But loaded ISO file L52253-252.ISO Date: 2019-04-26
Server: 5.1910.1.0-All_W10-RC5_Beta 1
Image: 18WW2Y5T602 Rev
OpCode: ACB can't create a boot disk. Thanks.
07-15-2019 07:37 AM
If the cloud recovery client utility isn't working for you, the only suggestion I can offer, would be to reinstall W10 using the media creation tool at the link below.
You will be able to create a bootable USB W10 installer. You will need an 8 GB flash drive for this.
After W10 installs, you can install the drivers and available software from your PC's support page...
07-15-2019 08:48 AM
Yes, it's the easiest way that he has mislead me when it was possible to benefit from the recovery manager. This option is only possible with full formatting and reinstallation of the system, but not recovery with loss of licenses for windows, office, antivirus, etc. Thanks for the advice.
07-18-2019 06:35 AM - edited 07-18-2019 06:36 AM
In the HP Cloud Recovery Tool utility under Windows 7 it is impossible to create a bootable USB flash drive. System requirements describes the link https://www.microsoft.com/ru-ru/p/hp-cloud-recovery-tool/9mtks9pr7r3n?wa=wsignin1.0&activetab=pivot%... .
1. Installed separately Windows 10 downloaded on the link https://www.microsoft.com/en-us/software-download/windows10 the architecture is 64 bit.
2.Without activation of the set HP Cloud Recovery Tool downloaded from the link https://www.microsoft.com/ru-ru/p/hp-cloud-recovery-tool/9mtks9pr7r3n?wa=wsignin1.0&activetab=pivot%....
3. Entered the product id, loaded the image and created a bootable flash drive without errors!
4. Restored the HP device to factory settings.
(Manipulations with the loader in the command line did not lead to the result).