HP DESKTOP WINDOWS 10 PC WARRANTY FOR SOFTWARE ON 6 MONTH OLD HP PC

[STAMPER2]

WHAT IS THE HP SOFTWARE WARRANTY ON A 6 MONTH OLD WINDOWS 10 DESKTOP?

I HAD TO SEND MY PC BACK TO THE FACTORY FOR REPAIR ON A DEVECTIVE MEMORY CHIP.

i GOT THE PC BACK WITH THE HARD DRIVE WIPED AND WINDOWS 10 64 BIT HOME SOFTWARE INSTALLED.

WHEN I BOUGHT THE PC IT CAME WITH A RECOVERY "D" PARTITION SET UP ON THE THE C- DRIVE.

HP REFUSES TO REINSTALL THE D RECOVERY PARTITION. THEY SAY IT WILL COST ME A $17.00 / MONTH SOFTWARE PLAN FOR HP TO REINSTALL THE D- RECOVERY PARTITION.

ANY ONE HAD THIS HAPPEN ON A 6 MONTH OLD DESKTOP PC?

[banhien]

@STAMPER2 

Unless HP has made a change. I know

(a) For hardware: 1 full year,

(b) For software: only 3 months

You do not need to re-install Recovery partition. You can use Cloud Recovery Tool

            https://support.hp.com/us-en/document/c06162205

Regards.

[Riddle_Decipher]

@STAMPER2 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

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