HP Envy laptop hinge breaking

[SNov]

Looks like a number of people have also had this issue 😞 where the hinge (screen / lid  - keyboard / base) is starting to come away on the left hand side. Concern is the two parts (lid to base) will come apart completely and make the laptop unusable. I only bought the laptop a couple years ago, and now out of warranty. Surprised and bit annoyed these models are still being sold after years of this issue being raised 😞 I add that mine has also never been dropped, banged, and always used on a hard surface. It has not been excessively used either! Is there anyway it can be repaired?

[Irfan_06]

Hi @SNov,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the laptop hardware and may need repair.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support