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‎01-11-2020 04:47 PM

HP Recommended
Product: Pavilion h8-1205
Operating System: Microsoft Windows 7 (64-bit)

Hello, I own a HP desktop model number h8-1205 and I was wondering how I could factory reset it.

3 REPLIES 3

‎01-11-2020 05:25 PM

HP Recommended

@charlie_233 

 

Please try Cloud Recovery tool


         https://support.hp.com/us-en/document/c06162205

 

Regards.

BH
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‎01-11-2020 05:40 PM

HP Recommended

Thank you for responding, when I clicked that link it told me that it only worked for PCs made after 2016. It sent me to a seperate link and I found drivers for my PC but I still dont understand how to factory reset my PC and install said drivers. Also Windows 7 Home Premium came preinstalled on my PC and I want to know if these drivers will contain the files to get that back.

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‎01-11-2020 09:50 PM

HP Recommended

Hi, @charlie_233 

 

See this link for the ways to factory reset your PC...

 

https://support.hp.com/sg-en/document/c00006110

 

If that doesn't work, you would have to order recovery media from this vendor at the link below since HP no longer sells for your PC's model series.

 

http://www.computersurgeons.com/p-20706-windows-7-64-bit-recovery-kit-c4g69av-for-hp-pavilion-hpe-de...

 

 

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