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Message 1 of 2
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Flag Post

HP Omen Obelisk can't move past Startup screen - blue screen black screen

HP Recommended
Omen
Microsoft Windows 10 (64-bit)

I can't access my screen or bios or anything without my fan revving up and get a black screen - if I get past that it's a blue screen with Bad System Config Info error.

 

 

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@habernack

 

I reviewed your post and I understand that the computer is not booting to Windows and you are getting a bluescreen error.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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