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‎11-26-2025 07:30 AM - edited ‎11-26-2025 07:36 AM

HP Recommended

Hello... I've got what HP calls an "old" laptop 🙂 . Battery died some time ago, got a new one about a year ago. Last week it started showing a BIOS message saying the battery was, and told me to recalibrate. So, I followed instructions, and went BIOS -> UEFI. I noticed the screenshot was not the same as in the HP support page, so I downloaded the latest one v10.8.3.0 from https://support.hp.com/us-en/help/hp-pc-hardware-diagnostics

Downloaded sp165721.exe which I installed. Now, to my very big surprise, I have UEFI v 1.24.0.0, very old installed instead.

What went wrong? I followed up instructions, downloaded from the right page, got the SP which looks ok... but still... was downgraded back to the 90s it seems... 

Hope someone can help me out here, any hints appreciated.

Some screenshots.

This is what I see in the BIOS:

LeoLagos_0-1764167751967.png

This is what I see in HP PC Diag Windows:

LeoLagos_1-1764167801694.png

 

Best regards,

 

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