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‎03-24-2020 07:27 PM

HP Recommended
Product: HP Pavilion 20
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

i have HP Pavilion 20 on startup I get this massage Start PXE over IPv4.

to fox this I need to enter bios and uncheck the box op IPv4 but the problem I scant enter bios.

on start up I press F10 or ESC but nothing want get into bios.

any suggestions please?

3 REPLIES 3

‎03-27-2020 09:46 AM

HP Recommended

F10 will get you to the BIOS once the Start Up menu appears

 

To get to the Start Up menu, power down the computer, count to 5, then turn on the computer and  keep lightly tapping the esc key repeatedly until you see the Start Up menu appear. Yes you may have to do this step more than once but it will work.

*Just a community member, not an HP employee.
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‎03-27-2020 04:55 PM

HP Recommended

Thanks you for the reply much appreciated.

But that were the problem start doesn’t matter how many time you tap ESC  I can’t enter the setup menu.

what could be the problem?

 

Regards

 

OB

 

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‎03-27-2020 06:05 PM

HP Recommended

Ok sorry thank you I manage to get in the Bios.

Can you tell me please were in the Bios the options is to uncheck the IP4 option please?

 

Regards OB

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