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‎05-18-2017 11:00 AM

HP Recommended
Product: p7-1423w Desktop
Operating System: Microsoft Windows 7 (32-bit)

Had to replace the hdd and mother board   did not have recovery device  how do I get a set of disks so I can re install the OS   could not find them on the HP site

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-18-2017 12:05 PM

HP Recommended

Hi:

 

Your PC came with W8 64 bit from the factory, so the only recovery media that you can order from HP would be for W8.

 

Specs:

 

https://support.hp.com/us-en/product/hp-pavilion-p7-1400-desktop-pc-series/5295962/model/5297037/doc...

 

W8 64 bit Recovery media ordering link:

 

https://support.hp.com/us-en/mediaorder/HP-Pavilion-p7-1400-Desktop-PC-series/5295962/model/5297037/...

 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎05-18-2017 12:05 PM

HP Recommended

Hi:

 

Your PC came with W8 64 bit from the factory, so the only recovery media that you can order from HP would be for W8.

 

Specs:

 

https://support.hp.com/us-en/product/hp-pavilion-p7-1400-desktop-pc-series/5295962/model/5297037/doc...

 

W8 64 bit Recovery media ordering link:

 

https://support.hp.com/us-en/mediaorder/HP-Pavilion-p7-1400-Desktop-PC-series/5295962/model/5297037/...

 

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‎05-19-2017 12:25 PM

HP Recommended

thank you

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‎05-19-2017 12:26 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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