HP Pavilion p6 2007c freezes

[xander_p6]

Hi, I'm trying to re-purpose my old tower but every time it runs, after 20 - 25 minutes if freezes. Since it is an old computer I did a full reset (it was happening before the reset) to the computer, fresh windows 7 installation, nothing installed yet and it has happened twice again. It doesn't happen on safe mode, I did the test at startup and everything passed. When it freezes, only option I have is to turn it off and on again because nothing responds, no mouse, no keyboard shortcuts, nothing, only  power cycle to get it running again.

I appreciate all the help you can provide, I love the computer and would like to make it work for my office.

Thanks.

[Paul_Tikkanen · Accepted solution]

Hi:

Even though the hardware passes the diagnostics tests, something could still be intermittently faulty.

The usual culprit is a bad memory chip.

If your PC has more than one memory module, remove all but one, and test each memory module alone and see if the freezing stops.

If not, continue on until you have checked each one.

HP has retired support for your PC's model series, so there isn't a service manual available anymore.

[xander_p6]

Thanks for the response, I'll try that tomorrow and see if that solves the situation.

[Paul_Tikkanen]

You're very welcome.

[xander_p6]

Worked like a charm. My oldest, OEM, ram stick was the culprit... Just ordered two new ones, thanks for the response and help.

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.