HP Pavillion 500 614 import video

[MarcusMC]

Would like to import video for a simple family video project and need to know what firewire card I need.  Thanks.

[praveen196]

@MarcusMC Welcome to HP Community!

Please let me know from which device you are going to import the video.

Please provide more details. 

Also, please provide the correct product number. So, that we can check the specification of the computer.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[MarcusMC]

Thanks for responding.  I'm importing from both a Cannon GL2 Digital camcorder and a Betacam SP deck.  

[praveen196]

@MarcusMC

Thank you for the information.

You can purchase the firewire card that should support PCI.

Or you can purchase the  USB to firewire converter. Please see the image.

The Canon GL2 Digital camcorder will work on the USB.

Please refer to the below link to how to connect the device to the computer.

https://support.usa.canon.com/kb/index?page=content&id=ART156551&cat=7920A001&actp=LIST

The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions

Have a nice day!!

[MarcusMC]

Hello.  Tried using a standard USB to firewire converter as you suggested but my PC still doesn't see the camera.  Time to purchase a firewire card?  Thanks

[KrazyToad]

@MarcusMC

You will need to use a Firewire Card if the USB to Firewire converter did not work

Keep us posted how it goes

[MarcusMC]

Thanks KrazyToad!  Are there minimum requirements I need for a card?  I won't be doing any gaming or anything unusual so can I go with a pretty basic card?  Marcus

[praveen196]

@MarcusMC 

As I have stated that You can purchase the firewire card that should support PCI.

It will support Windows 10,8.1,8,7, Vista, XP,2000, NT 4.0, Server 2003 Linux kernel 2.6 or later, DOS operating system.

You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx 

And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ 

Or alternatively, Contact HP for setting up an order/service via phone support   

Have a nice day!!