Hi, bought the above PC a few years ago for the office and it came with Windows 10 that I downgraded to Windows 7 as I wasnt ready to roll out Windows 10. But now I want to rebuild it with Windows 10, but I am not sure if I am still able.
I did the downgrade via USB drive image that I found from the HP site and its been working fine, but I am not sure if there are any recovery partitions or anything available anymore. I have 2 of these PCs that I want to "upgrade"
From 2016 onwards there is a possible recovery option via the cloud... HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10) https://support.hp.com/us-en/document/c06162205 OR This First part only works when a valid Recovery Partition is enabled. If it displays an error message then move onto the Second part, OR if you have data you wish to try and save using the XCOPY command. Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.
Turn off the computer. Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes. Remove media from internal drives, and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, or power cord. WARNING - ONE WAY ONLY, WIPES ALL DATA - NON-RECOVERABLE Turn on the computer and repeatedly press the F11 key, about once every second, until the Choose an option screen is displayed, and then continue.
On the Choose an Option screen, click Troubleshoot, and work your way through the screens.