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BolatMiras
New member
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Message 1 of 2
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HP Recovery

HP Recommended
HP 200 G3
Microsoft Windows 10 (64-bit)
Please tell me today I wanted to download the windows 10 operating system using the HP Cloud Recovery Tool. I typed the computer id in the program and I get an error that there is no such id. This is because the warranty has expired. After all, as I understand it, a guarantee is given only for equipment. After all, we bought a computer with an installed system. How to solve this problem.
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Fanordi
Level 12
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Message 2 of 2
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HP Recommended

Hello, do you have actually access to Windows?? If you have access to Windows, you can reinstall directly your system in the Windows's settings: 

https://www.petri.com/how-to-reinstall-windows-10-using-reset-this-pc

 

If you don't have access to Windows, you can try to restart your PC taping F11 key, for use your recovery integrated partition. 

For create a recovery media with Cloud Recovery, what error have you?? Your PC is recent so normally supported, with the business or consumer tool, you can try this two:

https://support.hp.com/in-en/document/c06162205

https://support.hp.com/us-en/document/c05115630

 

If doesn't work please tell me your error, or you can use the Microsoft tool for make a Windows 10 media and install HP drivers later: Download Windows 10 - microsoft.com

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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