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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Accepted Solutions
HP Recommended
Welcome to the HP Community --
For those reading:
Never post private information, including the serial number of your device(s), on our very public website.
What?
Only HP agents can make legal use of private data and only when that information is requested by the HP agent.
In every other case, you are just giving away your personal details to strangers. Stay safe.
HPSA - HP Support Assistant
The only version of HPSA included in Software and drivers for HP All-in-One - 23-r150xtw CTO - Windows 10 - is the older "software" type of the HP Support System.
There are not any driver updates since, well - a few years back (one exception for 2022).
In that sense, HPSA, even were you able to install it, is of very limited value. HPSA is, after all, primarily a driver update program.
The newer style "application" version of the HP Support Assistant might not (likely won't) run on your system.
If available, you could try loading the "legacy" version from the HP Support Website OR try installing the older version from your software and drivers webpage.
HPSA Website
HP PCs - Using HP Support Assistant (Windows)
What else?
Open Software and drivers for HP All-in-One - 23-r150xtw CTO
If needed > Enter / Change the Windows OS / version
Open "Add Drivers"
Open all
Peruse the list - download, save, and install the updates you want to add to your system.
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP All-in-One - 23-r150xtw CTO
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
HP Recommended
Welcome to the HP Community --
For those reading:
Never post private information, including the serial number of your device(s), on our very public website.
What?
Only HP agents can make legal use of private data and only when that information is requested by the HP agent.
In every other case, you are just giving away your personal details to strangers. Stay safe.
HPSA - HP Support Assistant
The only version of HPSA included in Software and drivers for HP All-in-One - 23-r150xtw CTO - Windows 10 - is the older "software" type of the HP Support System.
There are not any driver updates since, well - a few years back (one exception for 2022).
In that sense, HPSA, even were you able to install it, is of very limited value. HPSA is, after all, primarily a driver update program.
The newer style "application" version of the HP Support Assistant might not (likely won't) run on your system.
If available, you could try loading the "legacy" version from the HP Support Website OR try installing the older version from your software and drivers webpage.
HPSA Website
HP PCs - Using HP Support Assistant (Windows)
What else?
Open Software and drivers for HP All-in-One - 23-r150xtw CTO
If needed > Enter / Change the Windows OS / version
Open "Add Drivers"
Open all
Peruse the list - download, save, and install the updates you want to add to your system.
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP All-in-One - 23-r150xtw CTO
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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