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HP ENVY Curved All in one
Microsoft Windows 10 (64-bit)

HP recovery maneger produces an error with a name :photo_2020-05-03_04-53-49.jpgphoto_2020-05-03_04-53-52.jpgphoto_2020-05-03_04-53-54.jpgphoto_2020-05-03_05-26-35.jpg

 

help me please !!!!!!!!!

3 REPLIES 3
HP Recommended

Hi:

 

If the built in recovery manager system isn't working you can try this...

 

With another working Windows PC and a 32 GB USB flash drive, make a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC, using the HP Cloud recovery tool.

 

Here is an info link for how to use that utility.

 

https://support.hp.com/us-en/document/c06162205

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I've done it 10 times already.

maybe the problem is in the files that I downloaded? 

HP Recommended

If nothing is working, then clean install W10 by making a bootable USB installation flash drive using the Media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-envy-curved-34-b000-all-in-one-desktop-pc-series...

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