• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-13-2019 01:35 PM - edited ‎11-13-2019 01:36 PM

HP Recommended
Product: HPDM 5.0
Operating System: Other

Hi,

 

I'm trying to implement HPDM 5.0 at my company. Got everything, I think, so far. Except when I try to generate template from HP Update Center. It doesn't matter what application or image I create as a template. Every time it says: "Following templates were successfully generated:...." But then I look at the status of the template and it says "Failed" with the following screenshot error.Failed stats for template created.png

The account used to generate the template has admin access to HPDM 5.0 and the box HPDM is installed on. FTP user auth is all users.

 

What am I missing? 

 

Additional info: I can capture and deploy an image from HPDM to a device. I can even use ThinState to make a copy of the image and send it to the FTP server. Both work withou any issue.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.