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I have received the "Boot Device Not Found" error. I followed steps on hp.com, but they took me to a place where I was to download drivers. When I entered my serial number, it said there were no drivers available for my model. What am I to do?

1 REPLY 1
HP Recommended

Hi @Mocha110122,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

The "Hard Disk 3F0" error typically indicates that the system cannot find the hard drive, which can be due to a hardware failure or a connection issue. Since you've tried downloading drivers without success, here are some additional steps to troubleshoot the issue.

 

Check Connections:

  • Power Down: Turn off the computer and unplug it.
  • Open the Case: If you're comfortable with it, open the case of your All-in-One to check if the hard drive is securely connected. Sometimes, a loose connection can cause this error.
  • Re-seat the Hard Drive: Gently disconnect and reconnect the hard drive cables.

Run Hardware Diagnostics:

  • HP Hardware Diagnostics: Many HP computers come with built-in diagnostics tools. Turn on your computer and immediately start pressing the Esc key, then press F2 to open HP Hardware Diagnostics. Run a test on the hard drive to check for hardware issues.

Use Recovery Media:

  • Create Recovery Media: If you don't have recovery media, you might need to create it from another working HP computer.
  • Boot from Recovery Media: Use the recovery media to attempt repairs. You can use it to check the hard drive, attempt repairs, or even reinstall the operating system if necessary.

Check BIOS Settings:

  • Access BIOS: Restart the computer and enter the BIOS setup (usually by pressing F10, Esc, or another key specific to your model).
  • Check Boot Order: Ensure the hard drive is listed as a boot device. If not, it might not be detected properly.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.