Resolve Windows 10 or update issues on HP computer or printer– Click Here
Hard drive failed system test
Then, it needs to be replaced.
Once you have the replacement, you need to use HP Recovery Media to restore your PC to working condition.
If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.Here is the link: https://support.hp.com/us-en/document/c06162205
Didn't find what you were looking for?
Ask the community