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10-10-2019
02:16 PM
- last edited on
10-10-2019
02:28 PM
by
Jacky-D
I have just bought six HP BU Z2 SFF G4 WKS. And I have turn them on and the hard drive is not being recongnize at all on none of the six machine. What can I do to at least boot up to a windows screen? I have tried using the HP Sure Start Recover, and I get the error that the system doesn't have a valid Hard Drive in the system. I have run the Hard drive test and it comes up 100% good and pass all of the tests. I am not sure if Windows 10 OS is loaded like it should on these six (6) computers. What can I do to get them up and running?
Thanks
Curtis Young
10-11-2019 04:41 AM
You can download the WIndows 10 ISO and create a bootable USB stick with the media creation tool.
This is the link: https://www.microsoft.com/en-au/software-download/windows10
You could also try changing boot mode from legacy to UEFI and/or UEFI native. If that boot mode changes once the OS is installed it'll no longer recognise the OS.
10-15-2019 03:47 AM
Hi,
According to the HP website, these units are supplied with a "HP Z Turbo Drive PCIe SSD" HDD.
Is this what your systems have? If you go into BIOS (F10) is that what's displayed under 'storage options' (or similar)?
So you're saying that when you boot off the WIndows installation stick it doesn't see any storage devices?