Hard drive/DDS short DST failed

[bchase44]

My computer was randomly shutting down, now more freuquntly. 

I did a check on got this error Hard drive/DDS short DST failed 

Failure id: QOC56C96AAKT-GXPS3G-60RF03

Is this an easy fix? Can someone help?

[Paul_Tikkanen · Accepted solution]

Hi:

Below is the failure report generated by the code you posted, minus your PC's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

Q0C56C-96AAKT-GXPS3G-60RF03

OK

8CC0000000

5/3/21

303

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Quick Test Failure

From what I can tell based on your PC's serial number, it comes with a 2 TB hard drive.

HP Pavilion 27-r015z All-in-One Desktop PC Product Specifications | HP® Customer Support

You will need to replace the failed hard drive with a new one, and reinstall the operating system.

It is not an easy fix because it is fairly difficult to open up those PC's to get to where the hard drive is located.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)