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AndrewB1
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Message 1 of 2
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Hard drive Failed

HP Recommended
All in one desktop 24 F0023na
Microsoft Windows 10 (32-bit)

DST Check Failed 0G8421-99VA5T-0G8421-60WT03

Hard Drive Short DST Check FAILED

Computer is out of warranty - what should I do?

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WAWood
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Message 2 of 2
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HP Recommended

@AndrewB1 

Sorry, but that error message means your hard drive has dies and needs to be replaced.

 

Once you have replaced it, read through this material to see how to restore your PC to working condition:

 

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

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***Please mark Accept As Solution if my post solved your problem***

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