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Hard drive

HP
Microsoft Windows 7 (32-bit)

Why is my computer saying no hard drive installed when doing a diagnostic test. I’m also not getting  24 digit error code so do I don’t know how to proceed. 

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HP Recommended

Hard drive

@IArt 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For Windows 7 and Windows 10. Please use Cloud Recovery tool:

 

           https://support.hp.com/au-en/document/c06162205

 

Regards.

BH
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