• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion Elite HPE-551sc
Microsoft Windows 7 (64-bit)

Fail to install Windows with recovery DVDs.. gets the above error message.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

hi

you don't have too many choices
If you are under windows 7, find an iso or a dvd if we can lend you one of the same version (windows 7 family 64 bits for example)
Hoping you still have the label with the windows key, so you can reactivate it
Otherwise, you need a Disc of the same size to use the dvd recovery

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

3 REPLIES 3
HP Recommended

hi

you don't have too many choices
If you are under windows 7, find an iso or a dvd if we can lend you one of the same version (windows 7 family 64 bits for example)
Hoping you still have the label with the windows key, so you can reactivate it
Otherwise, you need a Disc of the same size to use the dvd recovery

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Ohh i see.. well that works too! just need to turn on the heat on the DVD burner.. alright,, the oven is started on the burner, should soon be ready to burn some DVD 🙂

Yes, still got the sticker on the computer box with the Windows key.. Windows Home Premium

Soo.. anyone got an idea where to get an .iso to put in the oven? 

HP Recommended

I had sites but in French

https://lecrabeinfo.net/telecharger-iso-windows-7.html

 

not tested for a long time, and I don't know if you will find the right language (not always multilingual) I don't have time to check this, sorry

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.