Having trouble accessing my Desktop at start up

OnaWade · ‎12-01-2020

I keep getting error message about my Desktop not being accessible. D:\Desktop is unavailable .... It is driving me nuts! can somebody please help me. This is my first time using the community so, I am not sure of how to phrase the question.

WAWood · ‎12-03-2020

@OnaWade

That Desktop is just a folder and it is usually on the C drive, not D. The D drive is usually the Recovery partition and it does not have a Desktop folder. However, if you had previously connected an external drive or USB stick, and Windows assigned "D" to it, and it had a Desktop folder, then Windows is still looking for that folder, even though it does not exist.

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praveenbv · ‎12-24-2020

Hi@OnaWade, Welcome to the HP Support Community!

If you see that the computer generates a Stop error that contains a BugcheckCode value that is not reported in an event ID 41, change the restart behavior for the computer. To do this, follow these steps:

Right-click My Computer, and then click Properties.
Click Advanced system settings.
Click the Advanced tab.
In the Startup and Recovery section, click Settings.
Click to clear the Automatically restart check box.

If you've been using the Recovery Partition (F11) to reinstall the OS, I recommend using the Recovery media instead to wipe out the HDD and create a new partition and fresh OS installation: Click here to obtain one, if you don't have on in your possession.

Hope this helps! Keep me posted.

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