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HP Recommended
Envy 4500
Microsoft Windows 8.1 (64-bit)

All the previous answers were not available to try.  Every time I try to use my printer I have to unplug it because it says it" printer offline".  

1 REPLY 1
HP Recommended

@Lam010720 

 

Welcome to HP Support Forum. Please use the following tips/instructions to fix:


            http://support.hp.com/us-en/document/c04249080 (Windows)

            https://support.hp.com/au-en/document/c04249334 (Mac)


Regards.

BH
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