Create an account on the HP Community to personalize your profile and ask a question
02-10-2022 07:52 AM - edited 02-10-2022 07:57 AM
It may be too late to recover the files if you have installed any new software or created any new documents as the space the data was stored in may have been reused. I recommend not using your system at all until you find if the files are recoverable or not.
You will need to remove the drive from your system and attach to another windows system. Preferably using a USB adapter.
If it is a large HDD then you can obtain an external case designed for full size hard drives.
I have used File Scavenger. There are other products available. It is a free download for trial purposes.
You may try logging onto your Microsoft OneDrive account and see if any documents are there in the cloud. Even if you never had an account Windows keeps some of your stuff there.
I am a retired Principal Analyst, and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
Didn't find what you were looking for? Ask the community