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bear777
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Home Office Insert

HP Recommended
Envy Phoenix PC
Microsoft Windows 10 (64-bit)

I would like to reinstall the "Home and Home Office Insert" that was on my 860-180st PC before I replaced the HD.

I do not want to load all of the other software and drivers that came with the PC when shipped.

it is out of warranty.

Thanks!

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WAWood
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@bear777 

What do you mean by "Home and Home Office insert" -- do not understand

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bear777
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this is exactly what was listing on my packing list - when the PC was delivered:

 

"Home and Home Office insert"

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bear777
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N3Gg8AV#ABA HP ENVY PHOENIX 8s0-180ST DT


1 EA D5T57AV No Second Hard Drive 1 EA D8J83AV#ABA Microsoft Office Trial 1 EA F4Q0LAV Security software trial 1 EA LN1r[4AV#ABA HP Country Kit 1 EA LQ194AV#ABA Home & Home Office lnsert 1 EA M0A38AV#ABA HP USB Wired VolCtrl Keyboard+MS US L EA M0K70AV VlKl: Top l/O 1 EA M0K72AV Envy Audio AV 1 EA M0K78AV 16GB DDR4-2133 DIMM (2X8GB) RAM 1 EA MOL34AV 3TB 72OO RPM SATA 6G 3.5 1ST HARD DRIVE 1 EA M2G23AV ULTRA SLIM TRAY BLU-RAY COMBO SATA ODD 1 EA N1Mg2AV#ABA W1.OH6 HE 54.bit OS US 1 EA N3G91AV HP WLAN agbn/ac 1x1" BT M.2 NtC 1 EA N3R25AV lntel(R)Core(TM)i7-6T00Kprocessorquadcor 1 EA N4LL2AV 4GB Nvidia GeForce GTX 970

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WAWood
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@bear777 

 

OK -- wow, I've not run across that before.  My guess is that means that MS Home and Office came preloaded on the PC, but to verify this, you would have to check with HP Customer Support as we have no access to that information.

 

To contact HP Support see the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Goto this page https://support.hp.com/us-en/contact-hp
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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wb2001
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@WAWood 

According to HP,  that 860-180ST only came with a "Microsoft Office Trial (30-day subscription".

@bear777,

You  can get the MS Office Pro 2019 via download from here.   I used their services for my new build.

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HP Envy 8 5010 Tablet
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