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Microsoft Windows 10 (64-bit)

How do I create a password reset disk if you cannot start the computer?

1 REPLY 1
HP Recommended

@Carolynschauf 

 


@Carolynschauf wrote:

How do I create a password reset disk if you cannot start the computer?


The simple answer is "You cannot do so.  It is too late for that."

 

Worse news:  As far as helping you get logged into the computer, we cannot help.

 

If you need recovery help that does not include needing password help, start a new thread, provide the necessary information, and ask for help.

 

 

Password Reset – Windows Password

 

Unfortunately, we cannot assist.

 

Community members are prohibited providing any information that can / will breach the computer's security.

 

If you are using a Microsoft Account to log into the computer,

You may be able to get help from Microsoft.

Reminder:  You can reset your Microsoft password using a different computer

 

Microsoft Account – Password Reset

When you can't sign in to your Microsoft account

 

Password Help on the Community

According to the Community's Rules of Participation

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

===================================================================

What else?

 

A licensed Microsoft Technician can likely provide you access to the computer. 

Be prepared to show proof of ownership.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.