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‎07-10-2020 06:09 PM

HP Recommended
Product: Hp Pavilion dv6700
Operating System: Microsoft Windows 7 (64-bit)

I am trying to factory reset my laptop but I don't know the administrator password and I cannot figure out how to do it without bypassing that and I'm not able to bypass the password portion I've tried at 11 and it does not work on my computer for some reason please help me

1 REPLY 1

‎07-11-2020 03:45 AM

HP Recommended

@Sammywammy1991, Welcome to the HP Support Community!

 

Are you trying to reset your HP Officejet 6700 printer?

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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