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- Hp Laptop wont wake from sleep mode

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10-03-2023
06:00 PM
- last edited on
10-03-2023
06:04 PM
by
RodrigoB
This is not for my personal device but my sister's device. Ever since she got the laptop, it will not wake up from sleep no matter what i do. I've gone into device manager, ive gone into control panel, ive gone into troubleshoot. And yet it still will not wake from sleep mode. I belive it to be a missing driver but the system does not show any missing drivers. I more then likley wont be checking this very often so if you have a for sure solution for this please email me at [personal info removed].
The laptop is a Hp 15-dy0700tg. it has a Intel Pentium Silver N5030 @ 1.1ghz, 8 gigs of ram, and a 256 ssd. This is a brand new laptop, only about a month 1/2 old